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- \n\n\n \n
- \nCustomer service specialist France\n \n
- \n
- \n
- \n\nParis\n \n
- \n\nFull-Time\n \n
\n
- \n\n
- \nApply Now\n\n \n
![\"La](\"https://cdn.welcometothejungle.co/uploads/website/logo/4563/163431/d7c7466d-5918-4675-ae7a-0796215ce8b0.png\"){kind=logo}
\n\n\nLa Vie™\nIs Hiring!\n
\n\nCustomer service specialist France\n
\n\nAbout\n
\nAt La Vie, we love meat, but we don’t love its impact on life. We’re on a mission to help people move from an animal-based diet to a plant-based one, whilst keeping a big smile on their face. Our unique product technology and patented vegetal fat recipe, delivers the juiciest meat-like experiences ever known in the category. We are building a movement, a positive change for the industry and for the planet.
\nCome and join us.
From plants with Love.
\nLa Vie™
\nJob Description\n
\nLet’s be honest, La Vie ’s plant-based lardons & bacon are WAY too delicious to keep them to ourselves. This is why we decided to bring more joy and love to the menus of French restaurants!🥰
\n\nIn order to pamper our French customers in food service, we need YOU!
\n\nYour missions are the following:
\n\n- \n
Providing a rapid & quality customer service: handle custom, transport issues, order issues & volume issues
\nFacturation & cash collection : create invoice in our ERP, solve invoice issues within 2 days, cash collection in collaboration with finance in case of litigation
\nBuild strong client relationships by keeping a regular warm contact and proactive approach
\nRespond to customer KPI’s & compare with own data
\nSmoothen the client start : make sure we have the relevant data with sales, provide extra care to first orders
\nControl invoices of logistics and transport
\n
\nPreferred Experience\n
\n- \n
You are having minimum 2 years of experience in customer care, order management and invoicing. A plus: Experience with French foodservice customers! Another plus: You are ambitious and would like to go for a teamlead role!
\nYou love pampering your clients and go the extra mile with your swift & qualitative service
\nYou are strong in building relationships🤝
\nYou know how to keep your cool in stressful situations
\nYou have outstanding communication and problem solving skills
\nYou thrive in a fast moving startup environment!
\nYou are Fluent in French and English
\n
\nRecruitment Process\n
\nYou will have a first video call with HR and a second interview with your future manager, Gabrielle, followed by a business case!
\n\nYou were kicking ass in those rounds AND your former N+1’s reconfirmed us what a catch you are ? AWESOME! 😃 → Welcome to the final round in our office with some bacon tasting and a meetup with our founders!
\n\nWHAT WE HAVE TO OFFER
\n\n🌎 International environment : english speaking and various nationalities
\n\n💡Opportunities to learn and Grow : trainings, learning lunchs, regular Q&A sessions with our leadership, honest discussions about our company KPIs, monthly feedbacks sessions
\n\n👩🏻🔬 Innovation : we are building a meaningful future together through team empowerment, expect to have responsibilities!
\n\n🌱 Impact : creating friendly products for society and environment. Sharing an office culture that prioritises low-waste and eco-friendly practices
\n\n💙 People-first : meet an awesome talented team : complicity and solidarity
\n\n♡ Values that brings us together : #Examplary #Ambition #Teamwork #Sunny
\n\n🤩 Trust : respect and transparency from the all team
\n\n🥳 Weekly afterwork drinks with the team
\n\n🏃🏻♀️ A healthy mind in a healthy body : Team Participation in sportevents!
\n\nBENEFITS
\n\n💰 A fair & competitive salary package with equity 🥼 Alan insurance🚲 100% Green mobility and 50% Navigo 🏝 Holidays : 10 days off in addition to the legal 25 days for long term contract CDI☀️Holiday pay 🍌 🍎 🍇 🍊 Healthy snacks + Friday team lunchs👨🏻💻 IT tools of your choice from BackMarket💼
\n\n\nAdditional Information\n
\n- \n
- \nContract Type:\nFull-Time\n \n
- \nStart Date:\n08 October 2023\n \n
- \nLocation:\n\nParis\n\n \n
- \nEducation Level:\nBachelor's Degree\n \n
- \nExperience:\n> 1 year\n \n
- \nOccasional remote authorized\n \n
- \nSalary:\n\nbetween 35000€ and 45000€\n / year\n\n \n
\nSounds like something made for you?\n
\nCustomer service specialist France
La Vie
La Vie™ Is Hiring!
Customer service specialist France
About
At La Vie, we love meat, but we don’t love its impact on life. We’re on a mission to help people move from an animal-based diet to a plant-based one, whilst keeping a big smile on their face. Our unique product technology and patented vegetal fat recipe, delivers the juiciest meat-like experiences ever known in the category. We are building a movement, a positive change for the industry and for the planet.
Come and join us.
From plants with Love.
La Vie™
Job Description
Let’s be honest, La Vie ’s plant-based lardons & bacon are WAY too delicious to keep them to ourselves. This is why we decided to bring more joy and love to the menus of French restaurants!🥰
In order to pamper our French customers in food service, we need YOU!
Your missions are the following:
Providing a rapid & quality customer service: handle custom, transport issues, order issues & volume issues
Facturation & cash collection : create invoice in our ERP, solve invoice issues within 2 days, cash collection in collaboration with finance in case of litigation
Build strong client relationships by keeping a regular warm contact and proactive approach
Respond to customer KPI’s & compare with own data
Smoothen the client start : make sure we have the relevant data with sales, provide extra care to first orders
Control invoices of logistics and transport
Preferred Experience
You are having minimum 2 years of experience in customer care, order management and invoicing. A plus: Experience with French foodservice customers! Another plus: You are ambitious and would like to go for a teamlead role!
You love pampering your clients and go the extra mile with your swift & qualitative service
You are strong in building relationships🤝
You know how to keep your cool in stressful situations
You have outstanding communication and problem solving skills
You thrive in a fast moving startup environment!
You are Fluent in French and English
Recruitment Process
You will have a first video call with HR and a second interview with your future manager, Gabrielle, followed by a business case!
You were kicking ass in those rounds AND your former N+1’s reconfirmed us what a catch you are ? AWESOME! 😃 → Welcome to the final round in our office with some bacon tasting and a meetup with our founders!
WHAT WE HAVE TO OFFER
🌎 International environment : english speaking and various nationalities
💡Opportunities to learn and Grow : trainings, learning lunchs, regular Q&A sessions with our leadership, honest discussions about our company KPIs, monthly feedbacks sessions
👩🏻🔬 Innovation : we are building a meaningful future together through team empowerment, expect to have responsibilities!
🌱 Impact : creating friendly products for society and environment. Sharing an office culture that prioritises low-waste and eco-friendly practices
💙 People-first : meet an awesome talented team : complicity and solidarity
♡ Values that brings us together : #Examplary #Ambition #Teamwork #Sunny
🤩 Trust : respect and transparency from the all team
🥳 Weekly afterwork drinks with the team
🏃🏻♀️ A healthy mind in a healthy body : Team Participation in sportevents!
BENEFITS
💰 A fair & competitive salary package with equity 🥼 Alan insurance🚲 100% Green mobility and 50% Navigo 🏝 Holidays : 10 days off in addition to the legal 25 days for long term contract CDI☀️Holiday pay 🍌 🍎 🍇 🍊 Healthy snacks + Friday team lunchs👨🏻💻 IT tools of your choice from BackMarket💼
Additional Information
- Contract Type: Full-Time
- Start Date: 08 October 2023
- Location: Paris
- Education Level: Bachelor's Degree
- Experience: > 1 year
- Occasional remote authorized
- Salary: between 35000€ and 45000€ / year